ACH SERVICES

The Bankers’ Bank of Kentucky offers several ACH services for our respondent financial institutions. These services are meant to provide institutions with the ability to compete with “large” institutions with extensive “in-house” systems and support. This is accomplished with training, support, and links to other ACH services, both at The Bankers’ Bank and our authorized vendors. 
 

TRAINING PROVIDED BY THE BANKERS’ BANK

Many times, you cannot afford to have your entire staff attend training. Thus, only a handful of your staff has the education they need to properly service your customers and to reduce risk to your institution. We can help! The Bankers’ Bank has an Accredited ACH Professional (AAP) on staff who can come to YOUR location and provide training on various topics related to ACH: from the “basics” for customer-contact personnel to advanced operations, risk management, and origination of ACH items, Classes can be done during your workday or after hours. Having classes at your institution minimizes your per-person training costs! 
 

ORIGINATION

If you do not currently have customers who originate ACH transactions for bill collection or payroll, you’re missing out on fee income and risking the potential loss of a business customer to a competitor! The Bankers’ Bank can offer training on beginning origination at your institution, from planning to implementation, or offer advice and training on expanding your origination product line.  
 

AUDITING

EVERY financial institution is required by the NACHA rules to perform an audit of ACH functions before December of each calendar year. The audit is meant to ensure that all participants in the ACH network are following every aspect of the NACH rules, thus enhancing confidence in the system. It is also an invaluable tool to assess potential risk for your institution related to ACH transactions. This audit can be done by in-house personnel or by an outside entity. We can provide training for your internal auditor or other designated person to perform the audit. We can also complete your audit as an independent third-party, providing details on, and suggestions for, any deficiencies found in your ACH processing.